Executive Director- Timothy Beals, MBA, Paramedic, I/C
Tim has 41 years of EMS experience. Prior to joining Delta Ambulance as a Paramedic in 1984, Tim served as a volunteer fire fighter and EMT while living in Vermont. At Delta Tim has held the positions of Paramedic, Fleet Manager, Field Supervisor, Associate Director, Interim-Executive Director and in 1997 he became Executive Director. Tim is actively engaged in EMS leadership having served as President of Kennebec Valley EMS (KVEMS) on three occasions as well as holding other KVEMS Executive Board positions, is a Past chair and past Board member of Atlantic Partners EMS. He is a current member and past chair of the State of Maine Board of EMS and past President of the Maine Ambulance Association. Tim is also an Adjunct Faculty member of Southern Maine Community College’s EMS Department. On a civic level Tim has been a board member of the United Way, Waterville Community Dental Board, current member and past president of the Waterville Rotary Club.
Tim holds a BS in Secondary Education from the University of Vermont and an MBA from Thomas College.
Director of Operations: Kevin Gurney, MS, CCEMT-P, I/C
Prior to joining Delta in 1998, Kevin had a combined five years of experience in the Pennsylvania EMS system and the University of Maine Orono’ s student ambulance. At Delta, Kevin has been a Field Paramedic, Field Training Officer, and Education Coordinator. Kevin holds many EMS Instructor Certifications including Critical Care Transport Certification from the University of Maryland –Baltimore County and holds a Maine State Firefighter I certification. Kevin has served on the Maine EMS Education Committee, is a Board member of Atlantic Partners EMS and is on the Executive Board of the Maine Ambulance Association. Kevin is the former Fire Chief of Industry Volunteer Fire Department and an active Leader in the Boy Scouts as well as an Eagle Scout himself.
Kevin holds an Associate’s Degree in EMS from Camden County Community College, NJ, a BS degree from the University of Maine Orono and a Master of Science in EMS Leadership from George Washington University.
Director of Human Resources: Amanda Johnson
Amanda started her career at Delta Ambulance in 2009 in the Billing Department where she obtained her Certified Ambulance Coder Certification. In 2014 she stepped into the position as Assistant to the Human Resources Director. Amanda was promoted to Director of Human Resources in 2019. She is responsible for the overall coordination and implementation of all human resources programs company wide. Amanda has her Bachelor’s Degree in Applied Science with a Minor in Human Resources from the University of Maine in Augusta and an Associate’s Degree in Paralegal Studies from Thomas College. Amanda also serves in the Air Force as a member of the 101st Air National Guard base.
Director of Reimbursement: Jocelyn “Jaye” LaCroix, CAC, CADS
Jaye joined Delta in 1992 and holds 27 years of medical billing experience. She has held increasing levels of responsibility at Delta and has been the Director of Reimbursement since 2013. Jaye oversees a staff of five billing specialists. She has attended numerous National Seminars on ambulance billing, coding and compliance. In 2017, Jaye worked with MEMS to help pilot the implementation of MEFIRS for EMS and serves on the MEMS Data Committee. Jaye is a Certified Ambulance Coder and a Certified Ambulance Documentation Specialist.
Director of Community Relations: Bill McKenna, Paramedic
Bill became involved in EMS in 1983 after years in the business community. Since joining Delta in 1985 he has served in the capacities of EMT, Dispatcher, Billing, Paramedic, Field Supervisor, and Operations Manager of Augusta. Since 2000 Bill has served as Delta's Director of Community Relations where he continues to serve on many State and Regional boards and committees for Emergency Planning and social service organizations. He current member of the Winthrop Area Rotary Club and past president of the Augusta Rotary Club. Bill is also a member of the Atlantic Partners EMS Regional Critical Incident Support Team
Director of Education: David Mejia, A.S., Paramedic, I/CDavid became an Emergency Medical Technician in 1998 during his senior year at Central High School in Brooksville, FL. After graduating High School, he went on to Pasco Hernando Community College for his Associate’s Degree in EMS and graduated in 1999. While residing in Florida, David worked for Polk County EMS, a busy 911 ambulance service and Nature Coast
Director of Compliance/Privacy and Executive Assistant: Krystal Tavares, CAC, CACO, CAPO
Krystal is the Director of Compliance and Privacy for Delta Ambulance. Krystal oversees the corporate compliance program including all HIPAA and privacy matters, ensures that the Board of Directors, Senior Management and employees are in compliance with Federal and State rules and regulations. She acts as a communication channel to receive and direct compliance issues to appropriate resources for investigation and resolution. Krystal is also the Executive Assistant to the Executive Director and the Board of Directors. Krystal has industry certifications including Certified Ambulance Coder, Certified Ambulance Compliance Officer and Certified Ambulance Privacy Officer from the National Academy of Ambulance Compliance as well as an Associate’s Degree in Business Management from KVCC. She has been employed with Delta since 2004 and previously worked for MaineGeneral Medical Center for 10 years in various Revenue Management and Business Office roles.